Privacy Policy

1. Information Collection

We collect information you provide directly to us when you create an account, place an order, sign a waiver or rental agreement, contact us, or otherwise interact with our platform. This information may include your name, email address, phone number, mailing address, payment information, event details, and any other information you choose to provide.

We also collect information automatically when you use our services, including your IP address, browser type, operating system, device identifiers, pages viewed, links clicked, and the date and time of your visit. We may use cookies, web beacons, and similar tracking technologies to collect this information.

2. Use of Information

We use the information we collect to provide, maintain, and improve our services, including to process orders and payments, manage equipment rentals, facilitate delivery logistics, send digital waivers and rental agreements, and communicate with you about your account and orders.

We may also use the information to send you promotional communications about products, services, and events offered by us or our partners, though you may opt out of these communications at any time through your account settings. Additionally, we use the data to monitor and analyze trends, usage, and activities in connection with our services, detect and prevent fraud, and comply with legal obligations.

3. Data Sharing

We may share your personal information with rental businesses that use our platform to fulfill your orders and provide services. We also share information with service providers who perform services on our behalf, such as payment processors (e.g., Stripe), email delivery services, hosting providers, and analytics services.

We may also disclose your information if we believe that disclosure is necessary to comply with any applicable law, regulation, or legal process; to protect the rights, property, or safety of our company, our users, or the public; or in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is transmitted over encrypted connections (TLS/SSL), and sensitive information such as payment details are handled by PCI-compliant payment processors. We regularly review our security practices and update them as necessary.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a better experience when you browse our platform and allows us to improve our services.

We use essential cookies for authentication and security, functional cookies to remember your preferences (such as your cart contents), and analytics cookies to understand how visitors interact with our platform. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data; the right to restrict or object to our processing of your data; the right to data portability; and the right to withdraw consent where processing is based on consent.

You can exercise many of these rights through your account settings. To make a formal request or if you have questions about your rights, please contact us using the information provided below. We will respond to your request within 30 days or as required by applicable law.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR).

7. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: