Terms of Service

1. Acceptance of Terms

By accessing or using the Gear platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service, including rental business operators ("Operators") and their customers ("End Customers").

2. Description of Services

Gear provides a software platform for party rental businesses to manage their inventory, online bookings, customer relationships, digital waivers, rental agreements, delivery logistics, and payment processing. The platform enables Operators to create branded storefronts where End Customers can browse equipment, place orders, and sign required documents.

Gear acts as a technology provider and is not a party to rental transactions between Operators and End Customers. The rental relationship, including all obligations related to equipment quality, safety, and fulfillment, exists solely between the Operator and the End Customer.

3. User Accounts

You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this section.

4. Payments and Billing

Operators subscribe to the Service on a monthly or annual basis as described on our pricing page. All fees are stated in U.S. dollars and are non-refundable except as expressly stated in these Terms or required by applicable law. We reserve the right to change our fees with 30 days' prior notice.

Payment processing for End Customer transactions is handled through Stripe. Operators are responsible for setting their own pricing, refund policies, and payment terms with End Customers. Gear does not hold customer funds and is not responsible for disputes between Operators and End Customers regarding payments.

5. Cancellations and Refunds

Operators may cancel their subscription at any time through their account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused portions of a billing period.

For equipment rental cancellations between Operators and End Customers, the cancellation and refund policies are set by each individual Operator and communicated through their rental agreements. Gear is not responsible for enforcing or mediating these policies.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Gear and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service.

Gear is not liable for any injury, death, property damage, or other harm arising from the use of equipment rented through the platform. All liability for equipment safety, condition, and suitability rests with the Operator. Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid to Gear in the twelve months preceding the claim.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Gear and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

You retain ownership of any content you upload to the Service, including equipment images, descriptions, and business information. By uploading content, you grant Gear a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content solely for the purpose of providing the Service.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

Your data will be retained for 90 days following termination, during which time you may export your data. After 90 days, all data will be permanently deleted in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

10. Contact

If you have any questions about these Terms of Service, please contact us at: